Support

The Barium Live Business Support team is always at hand to help you with your ongoing user support needs. Whether it be standard support (included within the Barium Live licence subscription) or tailor-made service agreements specific to your requirements. We have a dedicated team in place to provide our clients with all the help and support they need.

We are happy to help you with any technical questions and the team are also experts in Business Process Management and able to give you valuable advice on process modelling and configuration. Our support is always included in the license fee.

We are available Monday-Friday 8:00 AM-5:00 PM CET (UTC+1).
For exception see Special Opening Hours below.

email support@bariumlive.com
Help Center help.bariumlive.com

Read more about how to use our services through the Help Center.

When logged in to Barium Live you also have access to a Start Guide and the Barium Live Help Center.

Barium Live
Business Support

Monday – Friday
8:00 AM – 5:00 PM*

*(UTC+1)

 

SPECIAL OPENING HOURS

During the following Swedish holidays 2017 the Barium Live Business Support has closed:

6 January Epiphany
14 April Good Friday
17 April Easter Monday
1 May May Day
25 May Ascension Day
6 June Sweden’s National Day
24 June Midsummer’s Eve
4 November All Saints’ Day
25 December Christmas Day
26 December Boxing Day

VISIT OUR HELP CENTER

You can access help on many of the features of Barium Live on our Help Center. There’s also information on Barium Business Navigator, Barium SharePoint Client and our API. Each has an FAQ area with common questions and answers.

Other sources of information:
Barium Live Blog
Facebook
Twitter
LinkedIn

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