Get your daily work done

Work casewise and have everything you need at hand in an intuitive interface.
Collaborate with your team and follow-up performance.
Know what to do, when to do it and how to do it.


WorkBench

Unified work benches

All information in one place

Have everything you need to get work done. No more searching for case information and instructions or wondering if you have the latest version.


Deadlines and priorities

Never allow activities to fall through the cracks

Easily set and update deadlines and priorities on individual tasks or entire cases. Organise all your work to easily understand what’s most important right now.

Deadlines


Collaborate

Social collaboration

Get out from countless meetings and emails chains

Easily collaborate and share knowledge around cases. Invite coworkers and access all conversations and information from one place.


Mobile support

Get your work done wherever you are

All case information in your pocket. Create new cases, complete tasks and follow progress from your mobile devices.

MobileSupport


Lists

Customizable case list

Organize cases your way

Create case lists and add filters based on your needs. Get transparency and track everything that is important to you and your team.


Notifications and reminders

Never miss anything important

Get notified on things that are of interest and automatically get reminders on work that needs to be done in your cases.

Reminders


Timeline

Timeline and process trail

Get grip through visualization

Visually see status on ongoing and completed cases, what work has been done, how, when and by whom.


Reporting

Stay in the Know

Get insights into cases by customized list reports. Follow up process performance in terms of lead times, workload, bottlenecks and more through standardized dashboards.

Monitor
Connect
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