Project and Case Management
Barium Live! has everything you need to create process-driven workflows for all of your organisation’s case types. Create flexible process applications quicker than ever to enable case driven workflow for both unstructured and structured information – perfect for both simpler support processes or for more advanced core processes. See demo »
Example solutions, Case Management System:
Reclamation Handling
Make customers and/or suppliers a part of your reclamations process. Automate manual routines and enable complete traceability in the handling of cases.
Service Delivery
Increase efficiency and compliance within your delivery processes from order to invoice –regardless of which type of service that is offered. Collaborate with customers, suppliers and other required participants of a process.
Finance Application Process
Standardize the applications process and make it easier for the applicant. Quality assure the different steps and increase the quality and continuity of decision making.
Non-conformance and Incident Handling
Simplify and standardize your reporting processes. Ensure that the right activities are carried out at the right time and ensure complete traceability at every step of the process.
Improvement Work
Create a structured process to collect staff and external parties’ improvement suggestions. Then measure, analyze and quality assure the implementation of those improvement measures.
Customer Services
Create a new way for staff, customers and/or citizens to get fast and easy access to customer service support. Improve response times by developing specific processes for different types of questions to guarantee effective case management.
Interested?
Contact our sales team
sales@barium.se | +46 31-745 47 60
“The solution has made NSB more transparent and open, and we see strong adherence and quality assurance for each process. We no longer have a headache when scheduling maintenance!”
– Kjetil Bragstad,
NSB (Norwegian Railway)
